RMA Request

EMS RMA Request

Please note For refunds ONLY:

* The approved merchandise must be returned within 5 business days of the receipt of this RMA confirmation.

* Please return the approved product in its original packaging and condition to the address below. If packaging is not complete or product is not in new condition, a re-stocking fee may result or the RMA completely rejected by the manufacturer. Original packaging includes accessories, warranty cards, packing materials, and manuals.

* Some products are non-returnable. These products include, but are not limited-to, software (unless authorized by sales rep), opened labels and ribbon, custom labels and ribbon, custom hardware configurations, professional services, and other special-order products.

* Please include a copy of the attached RMA in the shipment for prompt processing.

* Upon receipt, product will be tested and fully inspected within 10 business days. Shortly after you will be contacted with the result of the RMA receipt.

Ship-To Address:

EMS Barcode Solutions
RMA Department RMA# (Enter the RMA number you have been issued here)
620 Haggard Street, Suite 602
Plano, TX 75074

We look forward to working with you again! If you have any questions or concerns, please don’t hesitate to call 972-535-5555.

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