"Dealing with Alex was such a great experience! He worked with me, giving me all information I needed & even when I had to change meeting times he handled it positive. He was on time with his demo & made me feel comfortable. He is very knowledgeable on all systems. He answered all the questions my team had. I have done other research with other companies & EMS really stood out because of the great customer service Alex provided. He was always in touch with my emails & sent all information I asked for. This is a really great employee. Thank you EMS!"

"The demo was very useful. I presented all of my research including the EMS/Wasp program to my boss who was able to make an easy decision. Any questions I had were able to be answered during the demo even directly after the demonstration, he returned my additional emails with answers to more questions."

"I can't express enough how helpful our rep has been. He has been courteous, prompt in returning emails, and diligent in finding answers - all without being a pushy salesman. Pushy salesman often turn buyers away. He made us feel like he was there to assist us regardless of our final decision. Excellent customer service!"